Join our mission to free people and the planet from the 'one person, one car' mentality

Operations Team Leader (Sydney)

About Us

Car Next Door is the fastest-growing car sharing network in Australia, and we’re on a mission to free people and the planet from the 'one person, one car' mentality. Since 2012, we’ve grown our community to more than 3,000 owners who share their cars with over 140,000 members.

About the role

Would you consider yourself a self-driven, motivated and confident individual with a passion to drive operational effectiveness? Do you have a keen interest in learning, technology, systems and leading an operations team day-to-day operations such as scheduling and deployment process? If you answer yes to any of these questions, the Operations Team Leader role could be the next career move waiting for you.

  • Managing our Fleet Operations admin function, which coordinates job scheduling, back office processing and customer email inquiries relating to installation, maintenance, and uninstallation of our carsharing technology and our part-time mobile Fleet Technicians who complete the scheduled jobs.

  • Leading small and large projects to test and upgrade our in-car technology and improve the efficiency of your team

  • Manage the stock systems to ensure we have the right hardware in the right places.

What you'LL be doing?

  • Recruiting, training and managing a growing team of both full-time and part-time employees across Australia and the Philippines.

  • Exceeding operations goals by proactively drive continuous process improvement and quality assurance initiatives optimising performance in resource management and customer service outcomes.

  • Driving small and large scale projects executions such as the new fleet logistics software deployment project which will increase the capacity and enable the scalability of vehicles installations work.

  • Applying effective stock management systems ensuring sufficient devices available supporting vehicle installations work.

You must have: -

  • At least 1 year in a leadership capacity managing an operation team is required

  • Project implementation experience working with direct and indirect team members in an operational environment

  • Ideally, experience managing new technologies or systems deployment specifically in project that require working across multiple systems, locations, timeframes, and functions.

  • Excellent organisational, communication and interpersonal skills to establish relationships working with diverse team members at all levels of the business.

You will need to be: -

  • Self-driven, confident and with a high initiative, as there will be times decisions will need to be made confidently, quickly, and independently.

  • A strong desire to learn and a progressive individual. At Car Next Door, our team are constantly looking out for new and better ways to do things. Our goal is to provide the best experience for both our employees and members, and we are able to do this by putting a high value on continuous learning.

  • Intermediate skills in Microsoft Office and G Suite

  • A natural connection with our Company Values

Sounds like a dream job and want to apply?

To apply, please ONLY submit your application via this link:

  • At Car Next Door, we value all people for who they are and what they bring to our community. We encourage our employees to be their genuine authentic selves and know that our team, our product, and our members’ experiences are enhanced by the diversity of perspectives of everyone who works at Car Next Door. We offer equal opportunities to all applicants and promote merit and fairness in our employment practices. If you’re passionate about product development and creating an amazing platform for our community, come as you are!
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